A Research for Determination of Administrative Problems in Inpatient Health Institution

Objective: The purpose of this study is determination of managerial problems encountered in inpatient health institutions with the views of the administrators which are work at various levels in public and private hospitals. Material and Methods: In this study, a 42-item likert-type questionnaire, which was formed by adapting from Yıldız's master's thesis study, was used. The data of the study were collected from the hospital administrators in İstanbul, Aksaray and Kahramanmaraş in 2016 by face-to-face survey method. The study was carried out in 350 hospitals in upper, middle and lower levels in 1 private hospital and 1 public hospital in each province. The validity of collected data were tested by Bartlett’s test and Cronbach’s alpha method was used for reliability of data. Results: As a result of factor analysis, the questions were collected under six factors. According to these results, the administrators were listed the managerial problems of the inpatient health institutions as follows; hospital settlement problems (3.13), management problems of human resources (2.82), general administrative problems (2.79) and communication problems (2.79). When the factors evaluated according to the demographic data, it was detected that significant differences in terms of age, gender and occupation. Conclusion: These results showed that female managers are more encountered with the problem of hospital settlement than other problems, while managers over age 50 and aged 20-29 are encountered with management problems of personnel incompleteness, general administrative, technological and communication problems. Moreover, it was found that administrative and nurse managers are more encountered with general administrative and technological problems than other problems, while administrative managers are encountered with problems of personnel incompleteness and management human resources. As a generalresult, it is thought that the hospitals which were not appropriately planned for health services causes administrative problems.