EFQM Perfection Model: A Research in Manufacturing Businesses in The East Mediterranean Region

One type of total quality management studies is quality awards. In Japan, The first of the quality awards is Deming's quality award given in memory of Deming since 1951. After Japan, quality awards have been given in the United States (MBNQA - Malcolm Baldridge National Quality Awards) since 1987, in Australia since 1988 (AQA - Australian Quality Award) and in Europe since 1992. The European Quality Management Foundation Perfection Model, or EFQM Perfection Model, is an important model in Total Quality Management for the application of quality philosophy in enterprises. The model aims to define the manager's duties, to use all the resources of the enterprise effectively and efficiently, to create strategies and policies that will carry the business further and to improve continuously. In this study, the extent to which the model was accepted in the enterprises operating in the Eastern Mediterranean was investigated. The research was carried out on 80 manufacturing enterprises operating in the Eastern Mediterranean. The data obtained from the study were evaluated by using SPSS program.