Ombudsman in Turkey and cooperation with universities: The case of Ombudsman Student Clubs

The ombudsman is an institution that accepts citizens' complaints about bad governance practices and the behavior of public administration. Today, it is seen in almost all states of the world. One of its application areas is universities. University ombudsman offices in some parts of the world mostly solve problems between students and the administration. Although there is no example of a university ombudsman in Turkey yet, there is cooperation between the Ombudsman Institution of Turkey and universities. Indeed, ombudsman student clubs established within universities in Turkey create mutual cooperation and synergy between the two institutions. This study aims to identify the ombudsman student clubs in universities in Turkey and evaluate their activities, projects, and academic contributions to the ombudsman. In this way, it is aimed to analyze the contributions of universities, which are higher education institutions, to the ombudsman, their awareness in society and their benefits to justice at the educational level. Document analysis based on qualitative analysis will be used as a method in the research. It is aimed to collect the necessary data, documents and data through contact with ombudsman clubs via e-mail, web, newsletter, report or telephone. In addition, the necessary activities, projects and data will be obtained from the Ombudsman Institution of Turkey, and the information will be analyzed.