The Mediation Role of Organizational Trust in the Effect of Instrumental Leadership on Job Satisfaction and Turnover Intention: A Research about Food-Beverage Employees

The aim of this study is to examine the relationships between instrumental leadership,organizational trust, job satisfaction and turnover intention. The data were obtained from atotal of 304 individuals working in food and beverage department from hotels in Antalya.Correlation and regression analysis were performed to test the relationships betweenvariables and research hypotheses. The results reveal that instrumental leadership has asignificant and negative impact on employee’s turnover intention and has significant andpositive impacts on both job satisfaction and organizational trust. In addition,organizational trust; has a partial mediator role on the relationship between instrumentalleadership and job satisfaction and also has a full mediator role on the relationship betweeninstrumental leadership and turnover intention