The Role of Organizational Silence in the Effect of Job Satisfaction on the Level of Burnout: The Case of TRC1 AFAD Employees

Republic of Turkey, Ministry of Interior, Disaster and Emergency Management Presidency (AFAD) personnel are exposed to high stress due to high working tempo, long working hours, and heavy workload. Considering these conditions, it is thought that working conditions tire the staff psychologically from time to time. Our work which we started with this hypothesis aims not only to figure out levels of job satisfaction, organizational silence and burnout of the personnel who works at the provincial disaster and emergency directorates of Adıyaman, Gaziantep and Kilis where a great number of people immigrated due to Syrian crisis, but also targets to reveal mediation of organizational silence on the effect of job satisfaction on burnout. This work with quantitative research pattern performed with 101 personnel. In this research “introductory information form”, “job satisfaction scale”, “burnout scale” and “organizational silence scale” are used. According to results of the research, organizational silence has a partial mediation on the relation of job satisfaction and burnout and organizational silence moderates the negative relation between these two phenomena at the least.