Factors Affecting the Quality of Nursing Care in Community Mental Health Centres: A Qualitative Study

Objective: Community mental health practices play a significant role in mental illness prevention. It is critical for nurses who play critical roles in the protection, growth, and rehabilitation of com- munity mental health to deliver high-quality care. Nurses face chal- lenges due to issues and limitations at the community mental health center. Also this situation can be impact on the quality of care. This study was planned to examine the factors affecting the quality of nurs- ing care in community mental health centers. Material and Methods: The study was conducted with 12 volunteer nurses using a phe- nomenological research design, which is a qualitative research design. Interviews were conducted individually and face-to-face. The data were analyzed using Colaizzi’s phenomenological analysis method.Results: In the analysis of the data, 4 categories (challenges with care and treat- ment, deficiencies at the community mental health center, views on the benefits of community mental health center, and recommendations for improving the quality of health care) and 13 main themes (medications, physician, communication, psychiatry service, equipment, team, space and equipment, functionality, communication, treatment and care, so- cial aspects, team, social activities, and facilities and equipment) were identified. Conclusion: The study thoroughly evaluated the factors af- fecting the quality of nursing care in community mental health centers and suggested potential solutions.