Sürdürülebilir Kalkınma Amaçları
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- MakaleAçık Erişim2022The relationships between institutionalization and dual commitment: A study on hotel kitchen employees
Evren, Emine Şimşek; Celil Çakıcı, A.
Long-termed continuance of employees in hotel enterprises, especially in kitchen department where standard production is of utmost importance, is critical for organizational success. At this point, how institutionalization, a phenomenon that is usually associated with standardization, effects the organizational commitment (OC) is an important question. Another important question is how commitment to an impressive supervisor such as the chef mediates the relationship between institutionalization and OC in institutionalized hotels where standards become important instead of personal approaches. In this context, the relationship between institutionalization, OC, and commitment to the supervisor (CS), which has not been studied before, has been examined within the framework of hotel businesses. The data were collected with an online survey. The sample consisted of the kitchen staff of a national hotel chain in Turkey. The findings demonstrated that the effects of institutionalization on OC and CS were significant. CS partially mediates the relationship between institutionalization and OC. When considered within the scope of the dimensions, the CS has a partial mediating effect on the relationship between cultural power and all three dimensions of OC (affective, continuance, normative). The effect of formalization and professionalization on affective and normative commitment is partially mediated by CS.
- MakaleAçık Erişim2022Reflections on visitors' experiences of the beekeeping museum: an analysis of the guestbook notes
Akyürek, Suat
The number of alternative tourism types that appeal to niche markets is increasing daily in response to the changing demands and expectations of tourists. Apitourism, which is a blend of nature and culture, has attracted attention and has become an important niche tourism market in recent years. In this study, the tourists’ experiences of visiting the beekeeping museum, which is an attraction within the scope of apitourism, were examined. The notes written in the museum’s visitor book, and the observations made to support the notes, enabled the visitors’ experiences to be classified into 32 codes and six themes. The resulting themes, such as shedding light on the past, experiencing intense emotions, information and awareness, being a recreational activity, features of the museum, and staff. As a result of the study, some suggestions have been put forward for researchers and apitourism stakeholders.
- DergiEuropean Journal of Tourism Research