Demirbağ, Orkun; Ors, Serife

Based on the transactional stress approach, which predicts that employees' negative stress experiences will occur within the framework of their cognitive evaluations of stressors and in a dynamic process, this study evaluates the effects of role stressors on emotional exhaustion within the framework of an extended effort-reward imbalance model. Within the scope of the study, 705 participants consisting of academic staff, physicians and nurses across Turkey were included in the sample. The study aimed to reveal the moderating effects of overcommitment on the indirect effect of role stressors on emotional exhaustion through effort-reward imbalance. The findings obtained through multiple linear regression analysis show that overcommitment moderates the indirect effect of role stressors on emotional exhaustion through effort-reward imbalance, but contrary to expectations, the indirect effect is weaker at higher levels of overcommitment and stronger at lower levels. It was found that overcommitment acts as a buffer in the relationship between effort-reward imbalance and emotional exhaustion.

Ors, Serife

Crises are threats to corporate reputation, which are widely accepted as a valuable resource by organisations. Since corporate reputation is shaped by stakeholders and their perceptions and attributions, the importance of communication activities to be carried out in crisis management are vital. In this context, the aim of the study is to discuss frequently used Image Repair Theory and Situational Crisis Communication Theory within the field of sports crisis management. Firstly, the concepts related to crisis management and communication are given; and the related theories and their assumptions are explained with their contributions to the literature. Then, the studies carried out in the international and national sports literature are evaluated. As a result, it is seen that the studies carried out within these theoretical frameworks in the literature are very limited; and it is foreseen that both case analysis and experimental design studies would contribute to the field.