2026-10-23T16:02:06Zhttps://gumushane-rdlopen.rawdatalibrary.net/oai/request

oai:gumushane-rdlopen.rawdatalibrary.net:gumushane/181292026-10-22T11:39:22Zopenairecom_gumushane_10000col_gumushane_10001

The Effect Of Service Quality Received From Members Of Accounting Profession On Consumer Satisfaction: Sampling Of GumushaneDönmez, GülşahCengiz, SelimTosunoğlu, Büşraİşletmeİşletme FinansThe main purpose of this study is to determine the effect of service quality on consumersatisfaction. For this purpose, a model has been created by applying questionnaires to 205 companiesoperating in Gumushane. The structural equation model was used for the model's test. According tothe companies included in the scope of the research, it can be said that the quality of service receivedfrom professional accountants positively affects customer satisfaction. In addition, it can be said thatthe tangible which is sub-dimensions of service quality has the greatest effect on customer satisfaction.2019Articlehttps://rdlopen.rawdatalibrary.net/r/gumushane/18129https://doi.org/10.25095/mufad.606017enMuhasebe ve Finansman Dergisiinfo:eu-repo/semantics/closedAccessinfo:eu-repo/semantics/articlehttps://gumushane-rdlopen.rawdatalibrary.net/tr/items/gumushane/18129